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FAQ

Frequently Asked Questions.

Frequently Asked Questions

While processing the documents, the documents go through multiple manual quality checks. For eg. Page Counts, OCR check, legibility
We ensure all documents are tagged and indexed as per SOP. Physical Document Collection from Client- Count Match- Document Scanned- PDF Page Count Check- Check Scan Quality- Documents Indexed and Tagged- Compliance Check- Final Upload on DMS for Client to to access the documents.

We have tie-ups for reverse pickups with premier courier companies for safe pickups.

We have real time data backup at separate seismic locations within our multilevel secure private cloud. There are multi level firewalls and access of the documents is managed by our clients .

We store all physical files at our warehouse in Noida, where CCTV surveillance, Biometric access, fire safety, pest control, etc are in place. Cartons are Bar-coded without name of the company for security. Document Retrieval can only be initiated by Authorized person of the company.

Yes, Integration with multiple software is possible as well. Single Sign on and Customization is possible as per client requirement .

No, You can take either digital storage or both .

Unlimited users can be created and everyone can access the system simultaneously .

Unlimited .

Yes, Reports can be generated real time as per predefined parameters for better visibility .

We are ISO 9001, ISMS 270001 and GDPR Compliant. In addition,we sign NDA & various agreements with the Client .

Yes, Different types of access rights can be given to users. Like- Read only, download and read, download read and share etc .

Yes, Alerts and reminders can be sent on predefined periodicity through emails, SMS etc .

Yes, OCR ( Optical Character Recognition ) enables content search within a document .

Yes, However we do not encourage due to quality checks and ensure document quality.

Yes, along with controlled access rights which can also be time based.

We don’t handover any documents to anyone other person other than client’s authorized personnel. It is only the client who can initiate the request for a pickup by any other person/agency.

Yes, You can but as the files becomes heavy, it is recommended that only the documents like photographs, letterheads etc. be scanned in color. However it is the client’s choice .

Yes, The files can be created into two parts ie. Employee centric and employer centric .

No, we do not allow that. Kleeto’s is a SAAS solution and the access to the clients is through Kleeto’s safe servers only.

Yes, It is possible

Kleeto runs regular VAPT checks and have a highly secure private IT infrastructures managed by a robust team of IT professionals

Yes, We are flexible for customization .

Yes .

Yes, Complete user activity log is available on real time basis.

Yes, You can.

Yes, Multiple users can be created at different locations who can access the system from anywhere,anytime.

Yes, You can.

Yes.

Yes, Digital signature is possible and these signatures and legally valid

Yes, Reports can be generated real time as per predefined parameters.

We are ISO 9001, ISMS 270001 and GDPR Compliant. In addition,we sign NDA & various agreements with the Client.

Yes, Different types of access rights can be given to users.

Yes .

Yes

Yes, you can

Yes, You can.

Yes, Multiple users can be created at different locations who can access the system from anywhere, anytime.

Yes, You can.

Yes we can create multiple approval matrix.

Yes, we can integrate or give separate access to BGV vendor on Kleeto’s On-boarding tool?

Yes

We can keep the new joinee engaged vi Welcome mails and by sending them documents like policies, FAQs etc during the on-boarding phase.

Yes, Digital signature is possible and these signatures and legally valid

Yes, Reports can be generated real time as per predefined parameters for better visibility.

We are ISO 9001, ISMS 270001 and GDPR Compliant. In addition,we sign NDA & various agreements with the Client.

Yes, Different types of access rights can be given to users.

Yes .

No,we cannot edit the pdfs as these are tamper proof, However, we can upload the new version of a document .

Yes, you can .

Yes, We are flexible for customization

Yes.

Yes, You can .